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How can we help?

Thanks for choosing to get in touch

Thanks for choosing to get in touch with us. We are here to assist with any query or concern that you may have.

We thrive on the collaborative process of bringing your artwork and photography to life through printing – to us, there is nothing more rewarding. Please contact us to schedule a consult time to assist with paper selection, printing options and framing solutions to complete each piece.

01.

FAQs

Do you have a question for us? Please check our FAQs for some of our most common enquiries...

02.

Order Online 24/7

We have created a streamlined online ordering process that allows you to select the ideal media for your images, as well as giving us the opportunity to keep you updated on your order progress.

Services

We can read your mind

We're not actually mind readers, but let's have a crack at what you might be thinking...

Here are some of our top requests – if your question isn’t here please scroll down and fire us an email, we’ll be more than happy to help out with that query.

What hours is the studio open?

TAKUMI Studio operates on an appointment basis. We are extremely flexible in meeting your needs and can arrange meetings, pickups and drop-offs after hours and on weekends.

Please give Ty a call on 0400 723 359 to arrange an appointment.

Turnaround & Lead Times

Our demand fluctuates throughout the year. At times we can get your order out the door in 24-48 hours, while at certain of the year, order turnarounds can be 2-3 weeks. We know what it’s like to get that last minute order request from a client, and will do our best to help you out, even at the busiest times of the year. Please fire us an email and we’ll see what we can do. Please note: we apply a 20% rush order fee in fairness to other pending orders – as a rush order is generally completed outside of our regular hours to meet these commitments.

If you have something coming up we can certainly schedule a printing job even if it’s 2 months away – that way we can assist you early on with paper selections and have everything ready to go when your order reaches us.

Prints take 24 hours to off-gas after printing prior to package for shipping, or to start the framing process. This impacts on our base production time along with preparing files for print etc.

Sponsorship Requests

TAKUMI Studio offers a limited number of sponsorship opportunities for select projects and exhibitions. Priority is offered to student projects, environmental projects and not-for-profits. Please send an email to hello@takumistudio.com.au and we will see how we can assist.

Contact Details

Drop us a line

Thanks for your enquiry.

We have created a dedicated FAQ page with our most common queries here. If there is anything that you wish to clarify, please use the form below and we will respond as soon as possible.

If your enquiry is about a new print order, please include a Dropbox or OneDrive link to your file in the message box.